Section 1 - Use of Services

To use Services, you must follow with the following requirements and process:

b. Our working process to use Services

Step 1. You must have a TikTok account first by registering at the website https://www.tiktok.com/signup

Step 2. Ecomdy Media will create advertising accounts under Ecomdy Media’s Agency account, and then Ecomdy Media will link your TikTok Account to such advertising accounts. You may be allowed to have more than one advertising accounts.

Step 3. To use advertising accounts, you must transfer the advertising budget to our Payment Account, and then we shall top-up the advertising budget to your advertising accounts.

Step 4. You can use advertising accounts for your business purpose as long as your activities will comply with the Terms of Services, TikTok’s policies and applicable Laws.

NOTE

Ecomdy Media will not be held responsible if customers intentionally violate the following rules:

• - Deploying products or services without obtaining prior approval from Ecomdy Media.
• - Running prohibited products, such as weight loss, endocrine, sexual health, breast augmentation, MLM, financial, gambling, etc.
• - Advertisers engaging in spam actor/bad actor activities.
• - Altering landing page content, running landing pages featuring individuals wearing badges, doctors, third-party logos, or having redirect links that violate unauthorized product guidelines.
• - Users associated with ad accounts that have a history of policy violations, engage in system evasion, or intentionally fail to pay advertising expenses will have their accounts suspended without refunds.
• - Violating TikTok's policies: https://ads.tiktok.com/help/article/advertising-on-tiktok-first-things-to-note?lang=en#anchor-0

Section 2 - General Conditions

We reserve the right to refuse to anyone for any reason at any time.

By using the Services, you agree, without limitation or qualification, to be bound by, and to comply with, TikTok’s policies and these Terms of Services and any other posted guidelines or rules applicable to any website where this Terms of Services is found. We may make improvements and/or changes to the Website at any time. Although we attempt to periodically update information on the Website, the information, materials and services provided on or through the Website may occasionally be inaccurate, incomplete or out of date. We do not have a duty to update information contained in the Website, and we will not be liable for any failure to update such information.

We understand that your TikTok account and all activities of the advertising accounts, including but not limited to spending advertising budget, content, photo, video, music and products, are owned and managed by you, thus you must be solely responsible for all activities happening to your account and advertising accounts.

Section 3 - Right and Responsibility

Section 4 - Termination

Your rights under this Agreement will automatically be terminated without notice if you fail to comply with any of its terms. In case of such termination, Ecomdy Media may immediately revoke your access to the advertising accounts. For this circumstance, in accordance with case by case, you may not receive any balance from Ecomdy Media.

In case you request to stop using one or all advertising accounts,the remaining balance shall be refunded to you or transferred to active advertising accounts within 2 business days if there are no issues incurred from your activities.

Section 5 - Dispute

Any dispute or claim arising from or relating to this Agreement is subject to the dispute resolution, governing law, disclaimer of warranties, limitation of liability, and all other terms in the Website.

Section 6 - Disclaimer of warranties and limitation of liability

Disclaimer of Warranties and Limitation of Liability. All products or resources are developed and manufactured by TikTok and third parties , and we have no responsibility or liability for any aspect of your activities except our providing Services. Without limiting the Disclaimer of Warranties and Limitation of Liability terms in the Website, unless otherwise required by applicable law, in no event will our or our licensors' aggregate liability with respect to any claim arising from or related to this Agreement or your use of the our Services exceed fifty dollars ($50.00).

Section 7 - Governing law

These Terms of Services and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Singapore.

Section 8 - Changes to terms of service

You can review the most current version of the Terms of Services at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Services by posting updates and changes to our Website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes."

Section 9 - Personal database management

Please be aware that for accounts created before Jan 17, 2023, your ad account will be recalled after 3 days if there are no transactions after the 14-day trial period has expired.
After that, If you want to keep using Ecomdy's services, please sign in to Ecomdy and top up your account.

Please visit Privacy Policy to be updated our policy

Section 10 - Price and other payment terms

Please visit Payment Policy and refund policy to be updated our policy

Section 11 - Contact information

Phone number (for Pakistani clients): +92 319 6862162

What Information Does Ecomdy Media Collect?

We collect your information in order to support you to use the TikTok Platform. Moreover, your information also allows us to support you while you are using the TikTok Platform.

Here are the types of information we collect:

Your TikTok account information

• Your payment information
• Your campaigns
• All information we received from you is for the purpose of your stable business operation. You also understand that we only provide your information to TikTok and TikTok shall use your information in accordance with TikTok’s Privacy Policy as https://www.tiktok.com/legal/privacy-policy?lang=en

For What Purposes Does Ecomdy Media Use Your Information?

We use your information to operate, provide, develop, and improve the Services that we offer you. These purposes include:

• Support you to use TikTok Platform under the scope of Services that Ecomdy Media providing (visit Terms of Services to know more about Services)
• Provide to TikTok in accordance with the Framework Agreement between Ecomdy Media and TikTok
• Comply with legal obligations. In certain cases, we collect and use your information to comply with laws.
• Communicate with you. We use your information to communicate with you in relation to Ecomdy Media via different channels (e.g., by phone, e-mail, chat).

What Information Do You Receive From Us?

To help you use our Services, you will receive the certain information:

• Our pricing policy applied for you
• Our payment information
• Consultancy to help you use the TikTok platform that we do not publish to any channels.
• You understand that you have not been permitted to share and provide any information you received from us for any purpose to any third party.

Does Ecomdy Media Share Your Information?

Your information is an important part of our business, and we are not in the business of selling your information to others. We share your information only as described below and with subsidiaries of Ecomdy Media controls that either are subject to this Privacy Privacy or follow practices at least as protective as those described in this Privacy Privacy.

• Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf.
• Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, your information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). Also, in the unlikely event that Ecomdy Pte. Ltd. or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
• Protection of Ecomdy Media and Others: We release accounts and other information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Services and other agreements; or protect the rights, property, or safety of Ecomdy Media, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

How Secure Is Information About Me?

We design our systems with your security and privacy in mind.

We work to protect the security of your information during transmission by using encryption protocols and software.

We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs."